When should I arrive at my test center on exam day?
You should plan to arrive at your testing center 30 minutes prior to your start time to allow adequate time to be signed in by the Testing Center Administrator. If you are more than 30 minutes late for your appointment, you will not be permitted to test.
What should I bring with me to the test center?
For the Cardiac Device exams for the Physician and Allied Professional, and the Cardiac EP exam for the Allied Professional - Remember to bring your Scheduling Permit and an unexpired Government Issued Photo ID. Check your permit to ensure that the first and last names on your scheduling permit and the first and last names on your ID are the same.*
*If the names do not match, you will not be permitted to test. If you find that your names do not match, you must contact IBHRE at least two weeks prior to the exam to obtain a new permit.
You may bring personal items such as cell phones, purses, and food to the testing center but you may not carry those items into the testing room. The Test Center Administrator will provide you with a locker to store your personal belongings while you are testing. For a complete list of the Prometric Test Center Rules and Regulations, be sure to review the Computer Based testing section of this website.
May I bring scratch paper with me into the testing room?
No. Any outside paper or writing instrument is strictly forbidden in the testing room. You may request a laminated sheet and dry erase marker from the Test Center Administrator. If you have to leave the testing room for any reason, you must return the laminated sheet to the Test Center Administrator before exiting.
Will I need to bring my own calculator and caliper to the exam?
No. The testing software is equipped with electronic calculators and calipers which you may use throughout the exam. You can practice using these functions by downloading the IBHRE Computer-Based Testing Tutorial prior to the exam.
May I bring earplugs with me to the testing center to block out typing noises?
Yes. You may bring soft earplugs to use during the exam. The Test Center Administrator must inspect earplugs before you enter the testing room. You may also request noise-blocking headphones at the testing site.
May I bring a magnifying glass with me to see exam questions better?
Candidates should seek prior approval from IBHRE to use a magnifying glass during the exam. The Test Center Administrator will permit candidates with prior approval to bring their own magnifying glass into the testing room upon inspection.
When will my exam session officially begin?
As soon as the Test Center Administrator signs you into your computer using the Candidate Identification Number (CIN) located at the bottom of your permit, your exam will officially begin.
How is the exam structured?
For the Cardiac Device exams for the Physician and Allied Professional, and the Cardiac EP exam for the Allied Professional -After an optional 15-minute tutorial, your exam will begin. The exam consists of 200 questions. You will be presented these questions in five blocks of 40. You will have 54 minutes to complete each block. At the end of each block, you will be given the option of continuing to the next block or taking a scheduled break. You will have a total of 15 minutes of scheduled break time for the entire exam.
How will I know how much time I have left during my exam?
The testing software is equipped with two timers located in the top left-hand corner of the computer screen. The “Day Remaining” timer tracks the amount of time you have left in your exam session. The “Block Remaining” timer tracks the amount of time you have left in your current exam block.
The “Block Remaining” timer is always set for 54 minutes at the beginning of each block, regardless of how much time is available on the “Day Remaining” timer. The “Day Remaining” timer will continue to run, even during scheduled breaks. If you take more than your allotted break time, the “Day Remaining” timer may run out and close down your exam before you have a chance to complete the final test block. Be sure to pace yourself carefully to ensure that you have adequate time to complete all of the questions.
How is break time administered?
At the completion of each exam section, you will be prompted to take either a scheduled break or move on to the next test block. If you choose to take a break, you will be responsible for keeping track of your own break time. You will have a total of 15 minutes of break time for the entire exam. If you finish your tutorial early, the remaining time may be applied to scheduled breaks as well. IBHRE strongly recommends that you use care not to exceed the 15 minutes allotted break time to ensure that you have adequate time available to complete the exam.
May I take a break during a test block?
Yes. A break taken while a test block is still open is called an ‘unauthorized break’. While you are allowed to take unauthorized break time, it is not recommended. Be aware that if you use unauthorized break time, the break time will be deducted directly from your testing time and you will run a risk of not being able to answer all of the questions in the block before time runs out.
What will happen when I have completed the exam?
Once you have answered all of the questions, you will have the option of taking an exit survey. This survey provides IBHRE with valuable feedback that helps us further develop and improve our examination process. After you have finished the survey, you will receive a printout from the test center indicating that you completed the exam. Once you receive your printout you may leave the test center. Before exiting the testing room, be sure to return any laminated paper or dry erase markers you may have been given to the Test Center Administrator.
If I have a question about the exam, will the Test Center Administrator be able to help me?
Maybe. Test Center Administrators are employed by Prometric to check-in candidates, sign them into their exams, monitor the exam room for irregularities and cheating behavior, address technical issues, and submit problem reports if necessary. Prometric employees are not equipped with substantive information about the IBHRE exam or the IBHRE certification process and may not be able to answer every question you may have on exam day. If there is a question that a Test Center Administrator cannot answer, please contact the IBHRE Exam Coordinator at 202-464-3414.
What should I do if I experience technical difficulties during my exam?
Be sure to report any technical or environmental issues that you experience to your Test Center Administrator. They will be responsible for filing a problem report on your behalf. Problem reports are submitted to those responsible for scoring the exams for consideration. In addition, IBHRE reviews all problem reports to identify any recurring issues that may need to be addressed.
Who should I call if I have complaints about my exam experience?
If you have any questions, concerns or complaints regarding your exam experience you must contact IBHRE by phone at 202-464-3414 or e-mail at firstname.lastname@example.org within one week (7 days) of the exam to be given due consideration. IBHRE will investigate any complaints received and will provide a prompt response.